Mobility & eCommerce
Reach users anytime, anywhere, any platform
Extend user access to your solutions to empower and liberate your internal and external customers. Offer the answers and capabilities needed in the manner and form users want and demand: via web portal, mobility, or the cloud. AIM’s experts and project teams are highly experienced at creating custom solutions for the latest technology.
Areas of Expertise
- Mobile, Web & Cloud
- Social Networking
- Web Portals
- eCommerce
Client Example
Lacking flow and functionality, the website of a major Chicago-based airline required updates to improve the customer experience and add revenue-generating products. AIM provided consultants with ecommerce specific experience to lead the team based on industry best practices. AIM consultants augmented and streamlined functionality of key revenue generating portions (and products within) the domestic and international pre-booking and day-of-travel portions of the website and airport kiosks. The new systems offered:
- Increased website usability
- New platforms for revenue generation
- Savings on customer service and support for online platforms
- Higher customer satisfaction ratings for online platforms
